Refund policy
At WigLab, your satisfaction is our priority. If you are not completely satisfied, we offer a 30-day return and refund policy.
Eligibility:
- Returns must be requested within 30 days of delivery
- Items must be unused, unworn, and in original packaging
- Proof of purchase is required
Non-Returnable Items:
- Final sale items
- Gift cards
- Items damaged due to misuse or improper handling
Return Process:
- Contact our support team to request a return
- Provide your order details and reason for return
- Follow the return instructions provided
Refunds:
- Once received and inspected, refunds will be processed
- Approved refunds will be issued to the original payment method
- Processing time: 5–10 business days
Return Shipping:
We offer free return and refund service for eligible items.